Terms & Conditions

Welcome to Airpix Store (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website.

1. General Information

1.1 Business Details

Airpix Store is located at: 5H2, BCG Towers, Seaport-Airport Road, Kakkanad, Kochi, Kerala.

For any inquiries, you can contact us at +91 9074728363 or via email at support@airpixstore.com.

2. Product Information

2.1 Authenticity and Warranty

We ensure all products are genuine and described accurately. Some products come with a service warranty, as certain leading brands do not directly sell in India. Warranty terms vary by product and manufacturer; please review individual product pages for specific details.

2.2 Returns Policy

We do not accept returns unless there is a manufacturing defect in the product. In such cases, the issue must be reported within 7 days of receiving the product. Proof of the defect, such as photos or videos, may be required for verification.

2.3 Pricing

Prices listed on the website exclude any payment gateway charges. Payment through UPI or bank transfer may offer additional discounts.

3. Shipping Policy

3.1 Delivery Locations

We offer delivery across India. Delivery timelines depend on your location and product availability.

3.2 Free Shipping

Free shipping is available for orders above ₹9999, unless stated otherwise.

3.3 Shipping Timelines

Products are dispatched within 1-3 business days of order confirmation. Delivery typically takes 3-7 business days but may vary depending on the shipping partner.

3.4 Delayed or Failed Deliveries

In the event of a delay or non-delivery due to unforeseen circumstances, we will notify you promptly and provide assistance.

4. Payment Policy

4.1 Accepted Payment Methods

We accept the following payment methods:

• UPI
• Bank Transfer
• Credit/Debit Cards
• Net Banking
• Wallets

4.2 Payment Gateway Charges

Payments made via gateways may incur a 2-3% fee. Customers paying via UPI or bank transfer can avail of an additional 1% discount.

4.3 Secure Transactions

Our website uses WooCommerce for a secure shopping experience, and payments are processed using industry-standard encryption protocols.

5. Privacy Policy

5.1 Data Collection

We collect and store data to enhance your shopping experience. Tools like Google Login, Google Analytics, and Facebook Pixel are used to understand user behavior and improve our services.

5.2 Personal Data

Your personal data, including name, email, phone number, and address, is stored securely and is not shared with third parties except as required for order processing and delivery.

5.3 Cookies

Our website uses cookies for functionality, analytics, and personalized marketing. You can manage cookie preferences in your browser settings.

6. Returns and Refunds

6.1 Returns

Returns are accepted only in cases of defective products. Customers must report defects within 7 days of delivery. Once verified, a replacement or refund will be processed.

6.2 Refunds

Refunds will be issued via the original payment method within 7-10 business days after approval.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase amount of the product in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kochi, Kerala.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of the website constitutes acceptance of the revised terms.

For any questions or concerns about these Terms and Conditions, please contact us at support@airpixstore.com or +91 9074728363.