Privacy Policy

Effective Date: 18th Dec 2024

At Airpix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (airpixstore.com), purchase products, or interact with us in any way.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

a) Personal Information:

Information you provide when creating an account, making a purchase, or contacting us, including:

Name
Email address
Phone number
Billing and shipping address
Payment details (handled securely by third-party payment gateways)

b) Technical Information:

Automatically collected data when you access our website, such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring websites

c) Cookies and Tracking Technologies:

We use cookies, Facebook Pixel, and Google Analytics to understand user behavior, improve the website experience, and provide personalized advertisements.

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To process payments, fulfill orders, and deliver products.
Customer Support: To respond to inquiries and provide assistance.
Marketing: To send promotional emails, offers, and updates (with your consent).
Analytics: To analyze website usage and improve our services.
Security: To protect against fraud and unauthorized access.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Payment gateways, shipping partners, and IT service providers to complete transactions.
Advertising Partners: Facebook, Google, and similar platforms for targeted marketing campaigns.
Legal Authorities: If required by law to comply with legal obligations or to protect our rights.

4. Cookies and Tracking

Cookies help us enhance your browsing experience. You can control cookie preferences in your browser settings. Disabling cookies may limit certain features of our website.

5. Data Security

We use industry-standard measures to protect your information, including SSL encryption and secure storage. However, no method of data transmission over the internet is 100% secure. We recommend safeguarding your login credentials and notifying us immediately of any unauthorized access.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal information.
Opt-out of receiving promotional communications.

To exercise these rights, please contact us at support@airpixstore.com or +91 90747 28363.

9. Service Warranty and Returns

Our products are backed by a service warranty. Returns are accepted only for defective products. As many brands we sell do not operate directly in India, Airpix handles warranty claims on your behalf.

10. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Significant changes will be communicated via email or a notice on our website. Please review this policy periodically for updates.