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Return to shopFAQ
Shipping
After your order is shipped, you’ll receive an email with a tracking number. You can use this number on the courier’s website to track your shipment.
Shipping times typically range between 5–7 business days within India, depending on your location and courier availability.
Currently, we only deliver within India.
Payment Information
We accept UPI, Net Banking, Credit/Debit Cards, and leading wallets for secure and hassle-free payments.
Yes, your payment data is encrypted through secure payment gateways to ensure the highest level of protection.
Returns & Refunds
We only accept returns if the product is defective. Please contact us within 48 hours of delivery to report any issues.
If your product is damaged during delivery, contact our support team immediately. We’ll assist with a replacement or refund process.
Orders can be canceled within 24 hours of placement or before shipping. Once shipped, cancellations are not permitted.
Warranty
Yes, our products include a service warranty. As some brands do not sell directly in India, warranty support is provided through authorized service centers or by us.
Contact our support team with details of the issue, and we’ll assist you with warranty services or repairs as applicable.
General
Yes, all products sold on our platform are 100% genuine and as described on the product page.
Yes, we provide periodic discounts and promotions. Follow us on social media or subscribe to our newsletter for updates.
Reach out to us via email, phone, or WhatsApp. For urgent assistance, video support is available during business hours.